THE EXECUTIVE LENS What the Quality Commission Really Sees (And Why Many Executives Miss It)
The Quality Commission is not looking for perfect organisations. It is looking for organisations that understand themselves.
Read more
A Reminder - When Everything Feels Chaotic, Trust the Process
aviation: pilots don't abandon their checklists during an emergency—they rely on them more than ever. The same principle applies in aged care.
Restrictive Practice audit checklist
Do you have locked cupboards or locked staff only areas?
locked staff only areas are an environmental restrictive practice.
Quality care is fundamentally a long-horizon activity.
The "compression of time" effect Social media platforms are built around immediate feedback loops: * Instant likes * Instant outrage * Instant entertainment * Instant validation * Constant novelty The brain becomes accustomed to very short cycles between effort and reward. Historically, many worthwhile pursuits required delayed gratification: * Building a business * Developing expertise